My GAT Experience
When I first discussed of potentially posting this, I got advised not to by other former members of the staff. It would only further paint the team that already struggles with its image in a bad way.
Then again, all staff members who resign or have been removed don’t talk about their experience, good or bad. If this is something the community finds interesting, they’ll give it a read, maybe a like, a question, and if not - well, this would just disappear in the archive of general discussion; if not removed by the staff team first. I’d also like to add that I’m going to keep names out of this where names don’t belong.
I’d like to start from the beginning, me being a player. Before applying for the administration team (April 2017), I didn’t have many contacts within the staff team, meaning I didn’t have much history with staff members. Of course, I’ve had a good relationship with the admin team as a player, being clean of admin history till this day.
You’re wondering what that has to do with my experience in the admin team but this is where I’ll start with my first point.
Ease of Joining GAT
It goes without saying that you’re more likely to be accepted/vouched for, if no UA member has anything against you. This means that newer players are at a much greater advantage when applying for the team. I guess I could say I was one of those “newer players” because there wasn’t much of a relationship between me and the admin team - well, at least I thought.
When I first applied to join the game admin team, I still vividly remember for what reasons and what my true intentions were. It was simple, opened the application, sat there for 10-15 minutes just typing what comes to the top of my head, before you know it, I wanted to join the admin team so I can further help the community not only in-game but OOC’ly.
For those who do not know, it’s a month’s cycle before new trials are chosen, in that time, you have 4 weeks to prove yourself as a trial. Oh and for those who also don’t know, when you submit an application, there are around 5 UA members who vote, not sure if Chaos does.
Anyway, I submit my application, the next day, I get a response.
Just when I thought I had no relationship or history with the admin team, I’m soon to be contacted by a UA member. Although this story seems too good to be true right? A reply the next day, from the UAT? Well, you’re not wrong because this day was the start of constant verbal abuse as to why I shouldn’t be an admin and why that individual was voting that I shouldn’t be accepted.
I don’t exactly remember the time span of how long it takes for all UA members to vote before they’re welcomed to the team. But it's something like: 3 weeks into the month, players are given the opportunity to submit an application, then UA has a week to interview and on the 4th week they promote/extend/remove current trials, whilst announcing the new trials. In my case it was a bit different, I’ll get into this later.
It would be random days where this UA member would contact me, rinse and repeat the same reasons why I shouldn’t be an admin, why I’m stupid for even applying and so on. Of course, as most of you know, I’m the type of person to fire back at stuff like this, making myself feel like I was making the situation worse by being sandwiched by either accepting the constant bombardment or firing back. Having sat on this application, waiting for an actual formal response, I couldn’t take it anymore since this had been going on for days. In my head, I didn’t want to run to other UA member and cry, even though I had all the discord screenshots; (which would easily get a regular admin demoted if they were to do this to a trial admin).
So, there I am, telling another UA member to have my application voided with no given reason. So having applied on the 3rd week of the month, I decided to have my application withdrawn just before the 4th week of the month which is when new trials would be interviewed and accepted. Skip 2 weeks into the new month, I’m no longer getting any messages from the UA member since I have served them a favour by pulling back my application. Most trials have been already getting settled with their seniors when I get a message from a different UA member asking why I’ve decided to void my application.
Trial Admin Stage
I was amazed, they actually care? Well, apparently one did because after explaining the situation without having names involved, we worked out a way to pull my application out of the archive. Being a late arrival, I was assigned probably the best senior admin which is of course Jokerr. Since I was 2 weeks late, I was only a trial admin for 2 weeks before being promoted to full admin.
I learned the community’s view on trial admins, I remember one specific scenario where I took a report for a CK request because someone walked into their garage. Me using common sense denied the request and probably received the most demotivating response which was “Can I have a real admin deal with the report?”. Of course, it was crushing as I stood there in their large group, waiting and feeling like an idiot - but eventually, a full admin came and said the same thing I did in which they didn’t protest to. This was probably the only scenario to really click something in me to be the best and not trigger the “Can I have a full admin” response. That’s exactly what I did. This is also when I learned that in order to have an impactful ‘say’, you need to have a reputation in order for players to listen to you.
I know this piece is all over the place but I applied for admin at the same time that Hurley had. Many of you remember him as well as I do because he was a really solid administrator; everywhere from scripting to general report answering. I can’t lie, wanting to be the best admin made me view Hurley as competition, why? - Because he was good, really good.
Full Admin Stage
Moving from my trial stage into my full stage (June 2017), I was seeing in colour, I could refer to it as my golden age. At the early stages of becoming a full admin, there were some demotivating times when we lost Jokerr as a senior (July 2017); mainly because he was on Owl so consistently that he had solved more reports than any staff member had. I don’t agree with the approach that was taken by the UAT to remove him. Of course, I had no say in this decision so let's fast forward a bit.
Senior Admin Stage
September 2017, promoted to senior admin with Hurley? Wait,- what?
After putting in hard work with a mentality of competition against Hurley, I was so relieved to be promoted with Hurley. I was so pumped to have received a promotion in recognition of my hard attempts. Of course, with this came negative views from my peers since they viewed it as “I’ve been here for longer, you don’t deserve it”. Again, demotivated for some time but I kept my mouth shut and just carried on.
Let me tell you how my experience in the senior team was. This is because my full admin stage went by way too fast than I can recall, possibly because I was so focused on doing the most reports, as quickly as possible.
A lot of the new admins that I, Hurley and Yannick received, had shown a fair amount of respect. Surprising? No, because once they get past the trial stage, they’re no longer at a need to behave themselves nor show respect to other admins. Normally, not a big issue, personally, really big issue.
On the topic of respect, there are 3 types of reward in the admin team.
One, x amount of game coins by completing an x number of reports.
If you were to receive the third reward, you would automatically receive the first two rewards because getting promoted required a consistent amount of reports being done, as well as some external assistance. And in order to be promoted, you needed to have respect from the majority of the team; whilst showing it.
To get respect alone, all you needed to do was go beyond your duty and receive credit in some form of work, usually being development. The way that would work is doing something for Chaos or the team in general, having your name be known to the community for doing x,y and z. Of course, now that I’ve left the team, I can confidently say that the wrong people were getting this reward, or at least some weren’t getting the recognition they deserved. Respect is everything in the team, I bet a lot of the team don’t even know where I put my time to help Chaos take down communities copying Owl’s content. It was pretty much up to the community to credit staff members in the Admin Appreciation topic. Now that I’m reading this, it was pretty much the community giving this reward the most.
Boom, it’s November 2017, Hurley strangely resigns from the admin team. Similar situation as with Jokerr, only that the GAT update doesn’t tell you that he was demoted before he decided to resign because it happened within the month; again; the approach on demoting by UAT was incorrect in my eyes. The rest of the senior team didn’t have much say on this, we just had to deal with the lack of communication. I mean I would have resigned too in his situation but I won’t go into it unless he wants to talk about it.
It was also at this stage I realised how driven someone can be if you put a promotion with their name on it, letting them know this is an opportunity they can have if they come get it. Once I got senior, it was one of those moments where I rubbed my hands and said to myself, “what’s next?”.
Only to realise there was nothing “next” for me. Not going to lie but this community is what made me smile the majority of the time, seeing “Law4UAT” was somewhat comical and motivating but knowing my personality; sensitive to hate, open to criticism, bold, sarcastic and overall just a mess, I knew I was halted from reaching up to where I was aiming. I didn’t want to change how I say or do things just to get promoted, and that’s what has always restricted me in the team.
I wasn’t just imagining that I’m not going to reach my full potential based on my personality, oh no. I was made well aware by a UA member that I wasn’t likely to be promoted again because I was “Senior Material” unlike Yannick. I saw what he meant though, Yannick scripts, he does so much more for the community than it seems, his personality is what UAT accepts. Makes me smile just typing this but it’s true in a way.
There is none, once you join the team, forget it.
You’re probably reading this and knowing extremely well what I’m on about. There are certain staff members including the upper administration who actually do waste their time spectating you in-game, everything from roleplay to you doing reports.
I’ve had players come to me with concerns that some admins are reconning them, teleporting to them and ruining their roleplay in doing so. Of course without proof I couldn’t do much other than drop the concern in senior and general admin chat. Why they didn’t make a staff report is beyond me but I know not all players are the type to submit a report; especially trying to prove they are being reconned.
It's actually fairly simple to make it in the admin team. What a lot of community managers have is a simple system, basically “My way or the Highway”. You either fit in their agenda and show them what they want to see or go down the path I went down. I didn’t make every correct step because I rebelled, a lot. I didn’t want to change how I did or said things which held me back from becoming what I wanted to become. I protested to a lot of the choices UA were making, not like it had any impact because it was more talk than action.
In the end, I reviewed where I started and where I’ve ended up. My journey as an admin for a game community was stagnant because I was me and well - I didn’t want to back down from that, it could have been my ego or it could have been just me being true to myself. Every day that I sat as a senior admin, I was exposed to more and more bullshit within the admin team which was enough for me. I didn’t want to stay negative about something that’s not being changed.
Yes, it’s cringe but I viewed Owl as a family, for a long time actually, having reviewed why I joined the admin team, it was because I wanted to help more than just in-character. If you plan to be a part of any group, just walk in knowing you will be taken for granted and people will only show attention when it’s too late.
There’s a lot of stuff I could add if I were to recall them accurately but I’d rather keep it away than misinforming the reader. I left a lot of what Chaos already knows out, such as current issues within the team, not worth mentioning in my experience.
Shoutout to the real ones.
@Jokerr - Was constantly online to carry the weight even as a regular admin, not rushing reports, staying to socialise even when he had no idea who I was, also, give H2.
@Hurley - Scripting and using the best of common sense we’ll never see again, true to your friends more than the group who took your efforts for granted.
@yannickboy15 - Scripting, testing, all since I first started playing in this community, was always up to discuss issues within the team.
@SjoerdPSV - Taking the lead in most scenarios, in-game, forums, whatever it was, he was on it. Took a break but came back with decent common sense and good self-awareness.
@OhhPixelz - Even other UA members can’t hack this fella but that’s because he’s the most real, that’s all there is to it. If someone was to call you a square-headed speccy cunt, it would be him.
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